AnubhavaExperience Lab

Chapter 02

Learn While Doing

How does learning happen during work?

Need creates attention. Guidance turns attention into action.

The user does not leave the workflow. The workflow becomes understandable while the work continues.

A need becomes capability.

Each step answers what the user is already trying to understand.

  1. NeedWhat am I trying to do?

    Attention becomes specific.

  2. GuidanceWhat matters now?

    The next action becomes clear.

  3. ActionWhat should I do?

    Learning enters the workflow.

  4. ObservationWhat changed?

    The result becomes visible.

  5. ReflectionWhy did it work?

    Meaning becomes memorable.

  6. CapabilityWhat can I do now?

    Understanding becomes reusable.

  7. ConfidenceCan I do this again?

    The user grows stronger.